Message Board
Your resource to keep you informed of important dates and plan changes.
Jan 6, 2026
Keep Your Account Secure
We want you to keep your personal information safe. Stay vigilant by following these best practices when it comes to account security:
Do NOT
- Click on unfamiliar or suspicious links
- Share multi-factor authentication (MFA) codes or login information with anyone
- Install apps on your phone or desktop without verifying their origin
- Divulge account information on a "surprise" or unexpected call from IT, FSAFEDS, or other entity
Do
- Pause and verify anything that feels suspicious
- Call the real team or person at a trusted number if you are unsure
- Use unique passwords
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.
Other Ways to Contact Us
Fax
866-643-2245 (toll-free)
650-577-5340
Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127
Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”
International
+1 650-577-5294 (toll-free)